Contract Term – Twelve (12) Months
The subscription shall have a minimum contract term of twelve (12) months, from the date of service activation. Upon completion of the 12-month contract, the customer may continue using the internet service on a month-to-month basis, subject to the Company’s existing terms and conditions. The Company’s Customer Premises Equipment (CPE) shall not be automatically removed solely because the initial 12-month contract has expired, provided the customer continues the subscription.
Equipment Ownership
All Customer Premises Equipment (CPE) provided and installed by DC FIBER NETWORK WIRED INTERNET SERVICES shall remain the property of the Company. Upon termination of the subscription, the customer shall coordinate with the Company for the retrieval of its equipment, subject to applicable terms and laws
Pre-termination contract term
If the customer requests pre-termination of the subscription before completing the initial twelve (12)-month contract term, the customer shall pay an amount equivalent to one (1) month of the customer’s current subscribed monthly plan as the pre-termination fee, subject to the Company’s applicable policies and applicable laws.
The termination request shall be processed upon settlement of the applicable pre-termination fee and any other valid outstanding obligations. The customer shall also surrender or allow the retrieval of all Customer Premises Equipment (CPE) owned by DC FIBER NETWORK WIRED INTERNET SERVICES, subject to proper coordination with the Company and applicable laws and regulations.